02
Intro to CCAI and CCAI Engagement Framework
02
Intro to CCAI and CCAI Engagement Framework
These skills were generated by AI. Do you agree this course teaches these skills?
This is a introductory course to all solutions in the Contact Center AI (CCAI) portfolio and the generative AI features that are poised to transform them. The course also explores the CCAI go-to-market and engagement model, the business case around CCAI, and the use cases and user personas addressed by the solution.
课程信息
目标
- Understand what CCAI is and how the engagement with Google works.
前提条件
None
受众
All Audiences
支持的语言
English
学完本课程后，我可以做些什么？
学完本课程后，您可以探索学习路线 中的其他内容或浏览学习目录
我能获得什么徽章？
学完一门课程后，您将获得结业徽章。徽章可在个人资料中供查看，还可在社交网络上分享。
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