11
Incorporating Generative Features into Complex DFCX Agents
11
Incorporating Generative Features into Complex DFCX Agents
These skills were generated by AI. Do you agree this course teaches these skills?
In this course you will learn how to integrate multiple advanced generative capabilities within a Dialogflow CX agent.
Kursinformationen
Ziele
- Discover Gen AI and its benefits that are available for Dialogflow.
- Explore the world of Generators together with their examples.
- Understand what Generative Fallback entails and how to add it to your agent.
- Learn how to evaluate the implementation methods for data stores.
- Understand how to route between playbooks and stateful DFCX flows, and how to pass parameters between them.
- Understand testing and the most common types of testing applicable to Gen AI features.
Voraussetzungen
Foundations for building Virtual Agents with CCAI learning path + CCAI Frontend Integrations, Advanced Conversation Design, Generative Playbooks, Building complex end-to-end SS experiences in DFCX, Advanced Webhooks Concepts,
Zielgruppe
CAs/CDs, QA, PgMs, Data Scientists, Data Engineers
Verfügbare Sprachen
English