Google Cloud Skills Boost

Create Conversational AI Agents with Dialogflow CX

8 hours Introductory universal_currency_alt 10 Credits
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features.

A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

Badge for Create Conversational AI Agents with Dialogflow CX

When you complete this activity, you can earn the badge displayed above! View all the badges you have earned by visiting your profile page. Boost your cloud career by showing the world the skills you have developed!

  • Video

    What is Dialogflow CX?

  • Lab

    Dialogflow CX: Bot Building Basics

    Build a conversational agent using Dialogflow CX

  • Lab

    Dialogflow CX: Managing Environments

    In this lab you will continue using a virtual agent and learn how to create versions, environments, and test your bot

  • Lab

    Dialogflow CX: Enable IVR Features for your Voice Agent

    Build a conversational agent that include IVR features that Dialogflow CX provides.

  • Lab

    Dialogflow CX: Parameter Manipulation

    In this lab you will use regular expressions to do parameter validation (e.g., on a PNR Number) and reset parameters to null when the user starts a new flow of conversation.

  • Lab

    Dialogflow CX: Contextual Intents

    In this lab you will learn how to use some advanced Dialogflow CX features, like how to let a user ask your virtual agent to repeat what it said; let the user ask common questions from your FAQ in the middle of another conversation; ask context-sensitive questions, and add conversational branching and looping based on current values in the session parameters.

  • Lab

    Create Conversational AI Agents with Dialogflow CX: Challenge Lab

    This challenge lab tests your skills and knowledge in using Dialogflow CX to build a virtual agent to interact with customers.

  • info
    Quest Info
    Available languages
    What do I do when I finish this quest?
    After finishing this quest, you can explore additional content in your learning path or browse the learning catalog.
    What badges can I earn?
    Upon finishing a quest, you will earn a badge of completion. Some quests test your ability to apply your knowledge via a final assessment challenge lab. For these quests, you will receive a skill badge. Badges can be viewed on your profile and shared with your social network.