Introduction to Generative AI - Español
Earned jun 18, 2023 EDT
Building Conversational Experiences with Dialogflow
Earned oct 23, 2022 EDT
Completa los cursos Introduction to Generative AI, Introduction to Large Language Models e Introduction to Responsible AI para obtener una insignia de habilidad. Aprueba el cuestionario final para demostrar que entiendes los conceptos básicos sobre la IA generativa.
Una insignia de habilidad es una insignia digital que emite Google Cloud en reconocimiento de tu dominio de los productos y servicios de la plataforma. Para compartir tu insignia de habilidad, establece tu perfil como público y agrega la insignia a tu perfil de redes sociales.
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Este es un curso introductorio de microaprendizaje destinado a explicar qué es la IA responsable, por qué es importante y cómo la implementa Google en sus productos. También se presentan los 7 principios de la IA de Google.
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Este es un curso introductorio de microaprendizaje en el que se explora qué son los modelos de lenguaje extensos (LLM), sus casos de uso y cómo se puede utilizar el ajuste de los mensajes para mejorar el rendimiento de los LLM. También abarca las herramientas de Google para ayudarte a desarrollar tus propias aplicaciones de IA generativa.
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Este es un curso introductorio de microaprendizaje destinado a explicar qué es la IA generativa, cómo se utiliza y en qué se diferencia de los métodos de aprendizaje automático tradicionales. También abarca las herramientas de Google para ayudarte a desarrollar tus propias aplicaciones de IA generativa.
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This course provides a deep dive into how to create a chatbot using Dialogflow, augment it with Cloud Natural Language API and operationalize it using Google Cloud tools.
Generative AI Fundamentals - Español
Earned ene 14, 2024 EST
Introduction to Responsible AI - Español
Earned ene 14, 2024 EST
Introduction to Large Language Models - Español
Earned ene 14, 2024 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned dic 21, 2023 EST
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned oct 7, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned oct 3, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned oct 3, 2023 EDT
Contact Center AI: Conversational Design Fundamentals
Earned sep 30, 2023 EDT
Introduction to Generative AI - Español
Earned jun 18, 2023 EDT
Building Conversational Experiences with Dialogflow
Earned oct 23, 2022 EDT