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Bertrand Charest

Member since 2022

Silver League

15700 points
Managing and Securing the Apigee Hybrid API Platform Earned Mar 24, 2023 EDT
Architecting and Installing the Apigee Hybrid API Platform Earned Mar 20, 2023 EDT
Manage Kubernetes in Google Cloud Earned Mar 20, 2023 EDT
Deploy Kubernetes Applications on Google Cloud Earned Mar 14, 2023 EDT
Set Up a Google Cloud Network Earned Mar 13, 2023 EDT
DEPRECATED Exploring APIs Earned Mar 8, 2023 EST
Implementing Cloud Load Balancing for Compute Engine Earned Mar 7, 2023 EST
Using the Cloud SDK Command Line Earned Mar 7, 2023 EST
Kubernetes in Google Cloud Earned Mar 7, 2023 EST
Implement DevOps Workflows in Google Cloud Earned Mar 2, 2023 EST
Develop and Secure APIs with Apigee X Earned Jan 10, 2023 EST
Deploy and Manage Apigee X Earned Dec 14, 2022 EST
API Development on Google Cloud's Apigee API Platform Earned Nov 10, 2022 EST
API Security on Google Cloud's Apigee API Platform Earned Nov 9, 2022 EST
API Design and Fundamentals of Google Cloud's Apigee API Platform Earned Nov 8, 2022 EST
Google Cloud Fundamentals: Core Infrastructure Earned Nov 7, 2022 EST
Natural Language Processing on Google Cloud Earned Nov 2, 2022 EDT
DevOps Essentials Earned Oct 31, 2022 EDT
Managing Cloud Infrastructure with Terraform Earned Oct 31, 2022 EDT
Creating Infrastructure on Google Cloud with Terraform Earned Oct 31, 2022 EDT
Getting Started with Terraform for Google Cloud Earned Oct 28, 2022 EDT
Build a Website on Google Cloud Earned Oct 28, 2022 EDT
Website on Google Cloud Earned Oct 27, 2022 EDT
Build Infrastructure with Terraform on Google Cloud Earned Oct 21, 2022 EDT
Machine Learning APIs Earned Oct 20, 2022 EDT
Prepare Data for ML APIs on Google Cloud Earned Oct 20, 2022 EDT
[DEPRECATED] Secure and Rate Limit API calls with API Gateway Earned Oct 18, 2022 EDT
Use Machine Learning APIs on Google Cloud Earned Oct 17, 2022 EDT
Google Cloud Essentials Earned Oct 14, 2022 EDT
Baseline: Data, ML, AI Earned Oct 14, 2022 EDT
DEPRECATED Language, Speech, Text, & Translation with Google Cloud APIs Earned Oct 11, 2022 EDT
Intro to ML: Language Processing Earned Oct 6, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned Sep 29, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Sep 28, 2022 EDT
Automate Interactions with Contact Center AI Earned Sep 27, 2022 EDT
CCAI Operations and Implementation Earned Sep 26, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Sep 23, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Sep 22, 2022 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned Sep 21, 2022 EDT
Contact Center AI: Conversational Design Fundamentals Earned Sep 20, 2022 EDT

This course discusses how environments are managed in Apigee hybrid, and how runtime plane components are secured. You will also learn how to deploy and debug API proxies in Apigee hybrid, and about capacity planning and scaling.

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This course introduces you to the fundamentals and practices used to install and manage Google Cloud's Apigee API Platform for hybrid cloud. Through a combination of lectures, a hands-on lab, and supplemental materials, you will learn how to install and operate the Apigee API Platform.

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Complete the intermediate Manage Kubernetes in Google Cloud skill badge to demonstrate skills in the following: managing deployments with kubectl, monitoring and debugging applications on Google Kubernetes Engine (GKE), and continuous delivery techniques. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this Skill Badge, and the final assessment challenge lab, to receive a digital badge that you can share with your network.

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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge to demonstrate skills in the following: configuring and building Docker container images, creating and managing Google Kubernetes Engine (GKE) clusters, utilizing kubectl for efficient cluster management, and deploying Kubernetes applications with robust continuous delivery (CD) practices. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.

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Earn a skill badge by completing the Set Up a Google Cloud Network course, where you will learn how to perform basic networking tasks on Google Cloud Platform - create a custom network, add subnets firewall rules, then create VMs and test the latency when they communicate with each other. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Google Cloud Application Programming Interfaces are the mechanism to interact with Google Cloud Services programmatically. This quest will give you hands-on practice with a variety of GCP APIs, which you will learn through working with Google’s APIs Explorer, a tool that allows you to browse APIs and run their methods interactively. By learning how to transfer data between Cloud Storage buckets, deploy Compute Engine instances, configure Dataproc clusters and much more, Exploring APIs will show you how powerful APIs are and why they are used almost exclusively by proficient GCP users. Enroll in this quest today.

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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.

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For everyone using Google Cloud Platform for the first time, getting familar with gcloud, Google Cloud's command line, will help you get up to speed faster. In this quest, you'll learn how to install and configure Cloud SDK, then use gcloud to perform some basic operations like creating VMs, networks, using BigQuery, and using gsutil to perform operations.

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Kubernetes is the most popular container orchestration system, and Google Kubernetes Engine was designed specifically to support managed Kubernetes deployments in Google Cloud. In this course, you will get hands-on practice configuring Docker images, containers, and deploying fully-fledged Kubernetes Engine applications.

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Complete the intermediate Implement DevOps Workflows in Google Cloud skill badge to demonstrate skills in the following: creating git repositories with Cloud Source Repositories, launching, managing, and scaling deployments on Google Kubernetes Engine (GKE), and architecting CI/CD pipelines that automate container image builds and deployments to GKE. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.

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Earn a skill badge by completing the Develop and Secure APIs with Apigee X quest, where you learn how to modernize your APIs, use service accounts and Google Authentication to securely access backend services from Apigee API proxies, productize APIs using API products and developer portals, secure APIs using features like API keys, OAuth, private variables and fault handling, integrate Apigee with Google Cloud services like Pub/Sub and Cloud Logging, and call Google Cloud APIs like the Natural Language API and the Geocoding API. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Earn a skill badge by completing the Deploy and Manage Apigee X quest, where you learn about the Apigee X architecture, how to provision an Apigee X organization within a Google Cloud project, the management of Apigee X using the Apigee API and UI, and the use of Cloud Armor and Apigee threat protection policies to protect your APIs. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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In this course, you learn how to create APIs that utilize multiple services and how you can use custom code on Apigee. You will also learn about fault handling, and how to share logic between proxies. You learn about traffic management and caching. You also create a developer portal, and publish your API to the portal. You learn about logging and analytics, as well as CI/CD and the different deployment models supported by Apigee. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.This is the third and final course of the Developing APIs with Google Cloud's Apigee API Platform course series.

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In this course, you learn how to secure your APIs. You explore the security concerns you will encounter for your APIs. You learn about OAuth, the primary authorization method for REST APIs. You will learn about JSON Web Tokens (JWTs) and federated security. You also learn about securing against malicious requests, safely sending requests across a public network, and how to secure your data for users of Apigee. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the second course of the Developing APIs with Google Cloud's Apigee API Platform series. After completing this course, enroll in the API Development on Google Cloud's Apigee API Platform course.

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In this course, you learn how to design APIs, and how to use OpenAPI specifications to document them. You learn about the API life cycle, and how the Apigee API platform helps you manage all aspects of the life cycle. You learn about how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the first course of the Developing APIs with Google Cloud's Apigee API Platform series. After completing this course, enroll in the API Security on Google Cloud's Apigee API Platform course.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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This course introduces the products and solutions to solve NLP problems on Google Cloud. Additionally, it explores the processes, techniques, and tools to develop an NLP project with neural networks by using Vertex AI and TensorFlow.

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Obtain a competitive advantage through DevOps. DevOps is an organizational and cultural movement that aims to increase software delivery velocity, improve service reliability, and build shared ownership among software stakeholders. In this course you will learn how to use Google Cloud to improve the speed, stability, availability, and security of your software delivery capability. DevOps Research and Assessment has joined Google Cloud. How does your team measure up? Take this five question multiple-choice quiz and find out!

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In this Quest, the experienced user of Google Cloud will learn how to describe and launch cloud resources with Terraform, an open source tool that codifies APIs into declarative configuration files that can be shared amongst team members, treated as code, edited, reviewed, and versioned. In these nine hands-on labs, you will work with example templates and understand how to launch a range of configurations, from simple servers, through full load-balanced applications.

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In this quest you will get hands-on experience writing infrastructure as code with Terraform.

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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure. Learners will get hands-on practice building and managing Google Cloud resources using Terraform.

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Earn the introductory skill badge by completing the Build a Website on Google Cloud course. This course is based on the series Get Cooking in Cloud, where you learn how to: Deploy a website on Cloud Run; Host a web app on Compute Engine; Create, deploy, and scale your website on Google Kubernetes Engine; Migrate from a monolithic application to a microservices architecture using Cloud Build. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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In this quest you will learn about the four Google Cloud website architectures available to ensure that your website is available and scalable. Looking for a hands on challenge lab to demonstrate your skills and validate your knowledge? On completing this quest, finish the additional challenge lab at the end of this Build a Website on Google Cloud to receive an exclusive Google Cloud digital badge. This quest is based on the video series Get Cooking in Cloud.

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Complete the intermediate Build Infrastructure with Terraform on Google Cloud skill badge to demonstrate skills in the following: Infrastructure as Code (IaC) principles using Terraform, provisioning and managing Google Cloud resources with Terraform configurations, effective state management (local and remote), and modularizing Terraform code for reusability and organization.

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It's no secret that machine learning is one of the fastest growing fields in tech, and Google Cloud has been instrumental in furthering its development. With a host of APIs, Google Cloud has a tool for just about any machine learning job. In this advanced-level course, you will get hands-on practice with machine learning APIs by taking labs like Detect Labels, Faces, and Landmarks in Images with the Cloud Vision API. Looking for a hands-on challenge lab to demonstrate your skills and validate your knowledge? Enroll in and finish the additional challenge lab at the end of this quest to receive an exclusive Google Cloud digital badge.

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Complete the introductory Prepare Data for ML APIs on Google Cloud skill badge to demonstrate skills in the following: cleaning data with Dataprep by Trifacta, running data pipelines in Dataflow, creating clusters and running Apache Spark jobs in Dataproc, and calling ML APIs including the Cloud Natural Language API, Google Cloud Speech-to-Text API, and Video Intelligence API. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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API Gateway enables you to provide secure access to your backend services through a well-defined REST API that is consistent across all of your services, regardless of the service implementation. Clients consume your REST APIS to implement standalone apps for a mobile device or tablet, through apps running in a browser, or through any other type of app that can make a request to an HTTP endpoint.

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Earn the advanced skill badge by completing the Use Machine Learning APIs on Google Cloud course, where you learn the basic features for the following machine learning and AI technologies: Cloud Vision API, Cloud Translation API, and Cloud Natural Language API.

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In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.

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Big data, machine learning, and artificial intelligence are today’s hot computing topics, but these fields are quite specialized and introductory material is hard to come by. Fortunately, Google Cloud provides user-friendly services in these areas, and with this introductory-level quest, so you can take your first steps with tools like Big Query, Cloud Speech API and Video Intelligence. Want extra help? 1-minute videos walk you through key concepts for each lab.

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In this quest you will use a collection of Google APIs that are all related to language, and speech. You will use the Speech-to-Text API to transcribe an audio file into a text file, the Cloud Translation API to translate from one language to another, the Cloud Translation API to detect what language is being used and translate to a different language, the Natural Language API to classify text and analyze sentiment, and create synthetic speech.

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It’s no secret that machine learning is one of the fastest growing fields in tech, and the Google Cloud Platform has been instrumental in furthering its development. With a host of APIs, GCP has a tool for just about any machine learning job. In this introductory course, you will get hands-on practice with machine learning as it applies to language processing by taking labs that will enable you to extract entities from text, and perform sentiment and syntactic analysis as well as use the Speech to Text API for transcription.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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