Sahil Mishra
Menjadi anggota sejak 2022
Gold League
25070 poin
Menjadi anggota sejak 2022
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
Transform your understanding of customer service with this course on the Customer Engagement Suite (CES) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the CES solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for CES, along with practical use cases and the various user personas that benefit from this innovative solution.
Take the next steps in working with the Chronicle Security Operations Platform. Build on fundamental knowledge to go deeper on cusotmization and tuning.
This course covers the basline skills needed for the Chronicle Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
Configure and Maintain CCAIP as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. While this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled, “Managing Functions and Reporting with CCAIP.”
Manage Functions and Reporting with CCAI Platform provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCAI Platform.
This course teaches contact center agents about the core agent features and functionality in Contact Center AI Platform (CCAIP). CCAIP is a unified contact center platform that accelerates an organization's ability to leverage and deploy CCAI without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
Seiring semakin meningkatnya penggunaan Kecerdasan Buatan dan Machine Learning di kalangan perusahaan, proses membangunnya secara bertanggung jawab juga menjadi semakin penting. Membicarakan responsible AI mungkin lebih mudah bagi banyak orang daripada mempraktikkannya. Jika Anda tertarik untuk mempelajari cara mengoperasionalkan responsible AI dalam organisasi Anda, kursus ini cocok untuk Anda. Dalam kursus ini, Anda akan mempelajari bagaimana Google Cloud mengoperasionalkan responsible AI, dengan praktik terbaik dan pelajaran yang dapat dipetik. Hal ini berguna sebagai framework bagi Anda untuk membangun pendekatan responsible AI.
Ini adalah kursus pengantar pembelajaran mikro yang dimaksudkan untuk menjelaskan responsible AI, alasan pentingnya responsible AI, dan cara Google mengimplementasikan responsible AI dalam produknya. Kursus ini juga memperkenalkan 7 prinsip AI Google.
Ini adalah kursus pengantar pembelajaran mikro yang membahas definisi model bahasa besar (LLM), kasus penggunaannya, dan cara menggunakan prompt tuning untuk meningkatkan performa LLM. Kursus ini juga membahas beberapa alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga mencakup Alat-alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
This course helps developers customize Chronicle and augment its abilities with third party integrations.
Learn the technical aspects you need to know about Chronicle and how it can help you detect and action threats.
This is the first of five courses in the Google Cloud Cybersecurity Certificate. In this course, you’ll explore the essentials of cybersecurity, including the security lifecycle, digital transformation, and key cloud computing concepts. You’ll identify common tools used by entry-level cloud security analysts to automate tasks.
Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Selesaikan badge keahlian pengantar Menyiapkan Data untuk ML API di Google Cloud untuk menunjukkan keterampilan Anda dalam hal berikut: menghapus data dengan Dataprep by Trifacta, menjalankan pipeline data di Dataflow, membuat cluster dan menjalankan tugas Apache Spark di Dataproc, dan memanggil beberapa ML API, termasuk Cloud Natural Language API, Google Cloud Speech-to-Text API, dan Video Intelligence API. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud s ebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan kursus badge keahlian ini dan challenge lab penilaian akhir, untuk menerima badge keahlian yang dapat Anda bagikan dengan jaringan Anda.
Dapatkan badge keahlian dengan menyelesaikan kursus Membangun Jaringan Google Cloud yang Aman yang membahas resource yang terkait dengan beberapa jaringan untuk membangun, menskalakan, dan mengamankan aplikasi Anda di Google Cloud. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan kursus badge keahlian dan challenge lab penilaian akhir untuk menerima badge digital yang dapat Anda bagikan ke jaringan Anda.
The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud This final course in the series reviews managed big data services, machine learning and its value, and how to demonstrate your skill set in Google Cloud further by earning Skill Badges.
The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud
The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud This third course covers cloud automation and management tools and building secure networks.
Google Cloud Fundamentals for AWS Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
Dasar-Dasar Google Cloud: Infrastruktur Inti memperkenalkan konsep dan terminologi penting untuk bekerja dengan Google Cloud. Melalui video dan lab interaktif, kursus ini menyajikan dan membandingkan banyak layanan komputasi dan penyimpanan Google Cloud, bersama dengan resource penting dan alat pengelolaan kebijakan.
Want to scale your data analysis efforts without managing database hardware? Learn the best practices for querying and getting insights from your data warehouse with this interactive series of BigQuery labs. BigQuery is Google's fully managed, NoOps, low cost analytics database. With BigQuery you can query terabytes and terabytes of data without having any infrastructure to manage or needing a database administrator. BigQuery uses SQL and can take advantage of the pay-as-you-go model. BigQuery allows you to focus on analyzing data to find meaningful insights.
There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud This first course provides an overview of cloud computing, ways to use Google Cloud, and different compute options.
Dapatkan badge keahlian dengan menyelesaikan kursus Menyiapkan Lingkungan Pengembangan Aplikasi di Google Cloud, yang memungkinkan Anda mempelajari cara membangun dan menghubungkan infrastruktur cloud yang berpusat pada penyimpanan menggunakan kemampuan dasar teknologi berikut: Cloud Storage, Identity and Access Management, Cloud Functions, dan Pub/Sub. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud, serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktik yang interaktif. Selesaikan badge keahlian ini dan challenge lab penilaian akhir untuk menerima badge keahlian yang dapat Anda bagikan dengan jaringan Anda.
Selesaikan pengantar badge keahlian Mengimplementasikan Load Balancing di Compute Engine untuk menunjukkan keterampilan berikut ini: menulis perintah gcloud dan menggunakan Cloud Shell, membuat dan men-deploy virtual machine di Compute Engine, serta mengonfigurasi jaringan dan load balancer HTTP. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan yang interaktif. Selesaikan badge keahlian ini, dan penilaian akhir Challenge Lab, untuk menerima badge keahlian yang dapat Anda bagikan dengan jaringan Anda.
Dalam quest level pendahuluan ini, Anda akan mendapatkan praktik langsung dengan aneka fitur dan layanan dasar Google Cloud Platform. Dasar-Dasar GCP adalah Quest pertama yang direkomendasikan bagi peserta kursus Google Cloud—Anda dapat memulai dengan pengetahuan yang minim atau tanpa pengetahuan sama sekali tentang cloud, dan selesai dengan pengalaman praktis yang dapat diterapkan pada project GCP pertama Anda. Mulai dari menulis perintah Cloud Shell dan menerapkan mesin virtual pertama Anda, hingga menjalankan aplikasi di Kubernetes Engine atau dengan load balancing, Dasar-Dasar GCP merupakan pengenalan terbaik pada fitur-fitur dasar platform cloud. Setiap lab disertai video berdurasi 1 menit yang akan memandu Anda memahami berbagai konsep penting.
In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.