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Apply your skills in Google Cloud console

Sahil Mishra

Member since 2022

Gold League

25070 points
Customer Engagement Suite with Google AI Architecture Earned أغسطس 8, 2024 EDT
Agent Summarization (Custom) Earned أغسطس 4, 2024 EDT
Conversational AI and its Engagement Framework Earned أغسطس 2, 2024 EDT
Google Security Operations - Deep Dive Earned أغسطس 1, 2024 EDT
Google Security Operations - Fundamentals Earned أغسطس 1, 2024 EDT
Configure and Maintain CCAIP as an Admin Earned يوليو 30, 2024 EDT
Manage Functions and Reporting with CCAIP Earned يوليو 29, 2024 EDT
Handle Consumer Interactions with CCAIP Earned يوليو 27, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud Earned يوليو 27, 2024 EDT
Introduction to Responsible AI Earned يوليو 27, 2024 EDT
Introduction to Large Language Models Earned يوليو 26, 2024 EDT
Introduction to Generative AI Earned يوليو 26, 2024 EDT
Google Security Operations - SOAR Developer Earned يوليو 25, 2024 EDT
Security Practices with Google Security Operations - SIEM Earned يوليو 25, 2024 EDT
Introduction to Security Principles in Cloud Computing Earned يوليو 21, 2024 EDT
Innovating with Google Cloud Artificial Intelligence Earned يوليو 14, 2024 EDT
Prepare Data for ML APIs on Google Cloud Earned أبريل 29, 2023 EDT
Build a Secure Google Cloud Network Earned مارس 16, 2023 EDT
Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud Earned فبراير 1, 2023 EST
Google Cloud Computing Foundations: Infrastructure in Google Cloud Earned يناير 31, 2023 EST
Google Cloud Computing Foundations: Networking & Security in Google Cloud Earned يناير 27, 2023 EST
Google Cloud Fundamentals for AWS Professionals Earned يناير 25, 2023 EST
Google Cloud Fundamentals: Core Infrastructure Earned يناير 24, 2023 EST
DEPRECATED BigQuery Basics for Data Analysts Earned يناير 24, 2023 EST
Digital Transformation with Google Cloud Earned يناير 23, 2023 EST
Exploring Data Transformation with Google Cloud Earned يناير 23, 2023 EST
Google Cloud Computing Foundations: Cloud Computing Fundamentals Earned يناير 23, 2023 EST
Set Up an App Dev Environment on Google Cloud Earned يناير 22, 2023 EST
Implementing Cloud Load Balancing for Compute Engine Earned يناير 4, 2023 EST
Google Cloud Essentials Earned يناير 4, 2023 EST
Developing a Google SRE Culture Earned يناير 3, 2023 EST

In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.

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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

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Transform your understanding of customer service with this course on the Customer Engagement Suite (CES) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the CES solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for CES, along with practical use cases and the various user personas that benefit from this innovative solution.

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Take the next steps in working with the Chronicle Security Operations Platform. Build on fundamental knowledge to go deeper on cusotmization and tuning.

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This course covers the basline skills needed for the Chronicle Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.

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Configure and Maintain CCAIP as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. While this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled, “Managing Functions and Reporting with CCAIP.”

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Manage Functions and Reporting with CCAI Platform provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCAI Platform.

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This course teaches contact center agents about the core agent features and functionality in Contact Center AI Platform (CCAIP). CCAIP is a unified contact center platform that accelerates an organization's ability to leverage and deploy CCAI without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you. In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.

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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.

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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps.

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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.

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This course helps developers customize Chronicle and augment its abilities with third party integrations.

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Learn the technical aspects you need to know about Chronicle and how it can help you detect and action threats.

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This is the first of five courses in the Google Cloud Cybersecurity Certificate. In this course, you’ll explore the essentials of cybersecurity, including the security lifecycle, digital transformation, and key cloud computing concepts. You’ll identify common tools used by entry-level cloud security analysts to automate tasks.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Complete the introductory Prepare Data for ML APIs on Google Cloud skill badge to demonstrate skills in the following: cleaning data with Dataprep by Trifacta, running data pipelines in Dataflow, creating clusters and running Apache Spark jobs in Dataproc, and calling ML APIs including the Cloud Natural Language API, Google Cloud Speech-to-Text API, and Video Intelligence API. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Earn a skill badge by completing the Build and Secure Networks in Google Cloud course, where you will learn about multiple networking-related resources to build, scale, and secure your applications on Google Cloud. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud This final course in the series reviews managed big data services, machine learning and its value, and how to demonstrate your skill set in Google Cloud further by earning Skill Badges.

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The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud

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The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud This third course covers cloud automation and management tools and building secure networks.

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Google Cloud Fundamentals for AWS Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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Want to scale your data analysis efforts without managing database hardware? Learn the best practices for querying and getting insights from your data warehouse with this interactive series of BigQuery labs. BigQuery is Google's fully managed, NoOps, low cost analytics database. With BigQuery you can query terabytes and terabytes of data without having any infrastructure to manage or needing a database administrator. BigQuery uses SQL and can take advantage of the pay-as-you-go model. BigQuery allows you to focus on analyzing data to find meaningful insights.

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There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.

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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. The courses should be completed in the following order: 1. Google Cloud Computing Foundations: Cloud Computing Fundamentals 2. Google Cloud Computing Foundations: Infrastructure in Google Cloud 3. Google Cloud Computing Foundations: Networking and Security in Google Cloud 4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud This first course provides an overview of cloud computing, ways to use Google Cloud, and different compute options.

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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.

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In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.

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In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.

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