회원 가입일: 2023
Integrate Agent Assist with Telephony and Chatbot Systems
Earned 12월 20, 2024 EST
Customer Engagement Suite with Google AI Architecture
Earned 11월 6, 2024 EST
Intro to Conversational AI and Conversational AI Engagement Framework
Earned 10월 21, 2024 EDT
대규모 언어 모델 소개
Earned 9월 5, 2023 EDT
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
이 과정은 입문용 마이크로 학습 과정으로, 대규모 언어 모델(LLM)이란 무엇이고, LLM을 활용할 수 있는 사용 사례로는 어떤 것이 있으며, 프롬프트 조정을 사용해 LLM 성능을 개선하는 방법은 무엇인지 알아봅니다. 또한 자체 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.