Miembro desde 2023
Integrate Agent Assist with Telephony and Chatbot Systems
Earned dic 20, 2024 EST
Customer Engagement Suite with Google AI Architecture
Earned nov 6, 2024 EST
Intro to Conversational AI and Conversational AI Engagement Framework
Earned oct 21, 2024 EDT
Introducción a los modelos de lenguaje grandes
Earned sep 5, 2023 EDT
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
Este es un curso introductorio de microaprendizaje en el que se explora qué son los modelos de lenguaje grandes (LLM), sus casos de uso y cómo se puede utilizar el ajuste de instrucciones para mejorar el rendimiento de los LLM. También abarca las herramientas de Google para ayudarte a desarrollar tus propias aplicaciones de IA generativa.