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在 Google Cloud 控制台中运用您的技能

Francisco Javier Guerra Bahamondes

成为会员时间：2021

白银联赛

8595 积分
Customer Experiences with Contact Center AI Earned Feb 9, 2024 EST
Exploring Data Transformation with Google Cloud Earned Feb 8, 2024 EST
Generative AI Fundamentals Earned Feb 7, 2024 EST
生成式 AI 简介 Earned Feb 7, 2024 EST
负责任的 AI 简介 Earned Feb 7, 2024 EST
大型语言模型简介 Earned Feb 7, 2024 EST
Generative AI for Business Leaders Earned Feb 7, 2024 EST
生成式 AI 简介 Earned May 11, 2023 EDT
Contact Center AI: Conversational Design Fundamentals Earned Jan 20, 2022 EST
Google Cloud Essentials Earned Jul 28, 2021 EDT

Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。

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这是一节入门级微课程，旨在解释什么是负责任的 AI、它的重要性，以及 Google 如何在自己的产品中实现负责任的 AI。此外，本课程还介绍了 Google 的 7 个 AI 开发原则。

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这是一节入门级微学习课程，探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能，还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。

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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.

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这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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在此入门级挑战任务中，您可以使用 Google Cloud Platform 的基本工具和服务，开展真枪实弹的操作实训。“GCP 基本功能”是我们为 Google Cloud 学员推荐的第一项挑战任务。云知识储备微乎其微甚至零基础？不用担心！这项挑战任务会为您提供真枪实弹的实操经验，助您快速上手 GCP 项目。无论是要编写 Cloud Shell 命令还是部署您的第一台虚拟机，亦或是通过负载平衡机制或在 Kubernetes Engine 上运行应用，都可以通过“GCP 基本功能”了解该平台的基本功能之精要。点此观看 1 分钟视频，了解每个实验涉及的主要概念。

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