The Arcade Base Camp December 2024
Earned Dec 12, 2024 EST
Prepare Data for Looker Dashboards and Reports
Earned Dec 4, 2024 EST
Conversational AI Voice and Chat Integrations
Earned Nov 24, 2024 EST
Conversation Design Fundamentals
Earned Nov 24, 2024 EST
Advanced Conversation Design
Earned Nov 24, 2024 EST
Customer Engagement Suite with Google AI Architecture
Earned Nov 24, 2024 EST
Advanced Performance Measurement
Earned Nov 24, 2024 EST
Basic Performance Measurement
Earned Nov 24, 2024 EST
Advanced Webhook Concepts
Earned Nov 24, 2024 EST
Webhook fundamentals
Earned Nov 24, 2024 EST
Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!
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Complete the introductory Prepare Data for Looker Dashboards and Reports skill badge to demonstrate skills in the following: filtering, sorting, and pivoting data; merging results from different Looker Explores; and using functions and operators to build Looker dashboards and reports for data analysis and visualization. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.
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In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
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This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
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In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
The Arcade Base Camp December 2024
Earned Dec 12, 2024 EST
Prepare Data for Looker Dashboards and Reports
Earned Dec 4, 2024 EST
Conversational AI Voice and Chat Integrations
Earned Nov 24, 2024 EST
Conversation Design Fundamentals
Earned Nov 24, 2024 EST
Advanced Conversation Design
Earned Nov 24, 2024 EST
Customer Engagement Suite with Google AI Architecture
Earned Nov 24, 2024 EST
Advanced Performance Measurement
Earned Nov 24, 2024 EST
Basic Performance Measurement
Earned Nov 24, 2024 EST
Advanced Webhook Concepts
Earned Nov 24, 2024 EST
Webhook fundamentals
Earned Nov 24, 2024 EST