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Terapkan keterampilan Anda di Konsol Google Cloud

Ruben Javier Esquivel Armenta

Menjadi anggota sejak 2022

Gold League

12220 poin
Gemini di Google Dokumen Earned Des 27, 2023 EST
Gemini di Google Spreadsheet Earned Des 15, 2023 EST
Pengantar Responsible AI Earned Des 5, 2023 EST
Gemini di Gmail Earned Des 5, 2023 EST
Pengantar Gemini untuk Google Workspace Earned Des 5, 2023 EST
Google Cloud AI and ML Solutions for the Public Sector Earned Mei 22, 2023 EDT
Get Started with Google Workspace Tools Earned Mei 22, 2023 EDT
Gmail Earned Mei 22, 2023 EDT
Arsitektur Encoder-Decoder Earned Mei 22, 2023 EDT
Google Workspace Essentials Earned Mei 22, 2023 EDT
Membuat Model Pemberian Teks pada Gambar Earned Mei 22, 2023 EDT
Pengantar Pembuatan Gambar Earned Mei 22, 2023 EDT
Building No-Code AppSheet Apps Earned Mei 22, 2023 EDT
Level 2: Citizen Developer Skills Earned Mei 15, 2023 EDT
Mengembangkan Aplikasi Serverless dengan Firebase Earned Mei 12, 2023 EDT
App Building with AppSheet Earned Mei 12, 2023 EDT
Cloud Run Functions: 3 Ways Earned Mei 12, 2023 EDT
Dasar Pengukuran: Infrastruktur Earned Mei 12, 2023 EDT
Level 1: Data, ML and API Skills Earned Mei 12, 2023 EDT
Panduan Awal Menggunakan Gateway API Earned Mei 12, 2023 EDT
Men-streaming Analytics ke BigQuery Earned Mei 12, 2023 EDT
Model Transformer dan Model BERT Earned Mei 12, 2023 EDT
Mekanisme Atensi Earned Mei 12, 2023 EDT
Pengantar Model Bahasa Besar Earned Mei 12, 2023 EDT
Pengantar AI Generatif Earned Mei 12, 2023 EDT
Menggunakan Fungsi, Formula, dan Diagram di Google Spreadsheet Earned Mei 12, 2023 EDT
Menyiapkan Data untuk Dasbor dan Laporan Looker Earned Mei 5, 2023 EDT
Level 2: Data Exploration with Looker, BigQuery and Sheets Earned Mei 5, 2023 EDT
Analyze BigQuery Data in Connected Sheets Earned Mei 5, 2023 EDT
Menyimpan, Memproses, dan Mengelola Data di Google Cloud - Console Earned Mei 4, 2023 EDT
Level 1: Managing Resources and Data in the Cloud Earned Mei 4, 2023 EDT
Monitor and Manage Google Cloud Resources Earned Mei 4, 2023 EDT
Building No-Code Apps with AppSheet: Automation Earned Mei 4, 2023 EDT
Building No-Code Apps with AppSheet: Implementation Earned Apr 26, 2023 EDT
Google Chat Earned Apr 12, 2023 EDT
Google Meet and Google Chat - Locales Earned Apr 12, 2023 EDT
API Design and Fundamentals of Google Cloud's Apigee API Platform Earned Apr 12, 2023 EDT
Automate Interactions with Contact Center AI Earned Apr 12, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned Apr 11, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Apr 11, 2023 EDT
Building No-Code Apps with AppSheet: Foundations Earned Apr 10, 2023 EDT
Dasar-Dasar Google Cloud: Infrastruktur Inti Earned Apr 6, 2023 EDT
Contact Center AI: Conversational Design Fundamentals Earned Apr 6, 2023 EDT
CCAI Operations and Implementation Earned Apr 6, 2023 EDT
[DEPRECATED] - Building Conversational Experiences with Dialogflow Earned Apr 6, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Apr 5, 2023 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned Apr 5, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Apr 4, 2023 EDT
Build Apps & Websites with Firebase Earned Mar 21, 2023 EDT

Gemini untuk Google Workspace adalah add-on yang menyediakan akses ke fitur AI generatif bagi pengguna. Kursus ini mempelajari kemampuan Gemini di Google Dokumen dengan menggunakan video pembelajaran, aktivitas langsung, dan contoh praktis. Anda akan mempelajari cara menggunakan Gemini untuk menghasilkan konten tertulis berdasarkan perintah. Anda juga akan mengeksplorasi penggunaan Gemini untuk mengedit teks yang telah ditulis, sehingga membantu Anda meningkatkan produktivitas secara keseluruhan. Di akhir kursus ini, Anda akan dibekali pengetahuan dan keterampilan untuk menggunakan Gemini di Google Dokumen dengan percaya diri demi meningkatkan kualitas tulisan Anda.

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Gemini untuk Google Workspace adalah add-on yang menyediakan fitur AI generatif bagi pelanggan di Google Workspace. Dalam kursus mini ini, Anda akan mempelajari berbagai fitur penting di Gemini dan cara penggunaannya untuk meningkatkan produktivitas dan efisiensi di Google Spreadsheet.

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Ini adalah kursus pengantar pembelajaran mikro yang dimaksudkan untuk menjelaskan responsible AI, alasan pentingnya responsible AI, dan cara Google mengimplementasikan responsible AI dalam produknya. Kursus ini juga memperkenalkan 7 prinsip AI Google.

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Gemini untuk Google Workspace adalah add-on yang menyediakan fitur AI generatif bagi pelanggan di Google Workspace. Dalam kursus mini ini, Anda akan mempelajari berbagai fitur penting di Gemini dan cara penggunaannya untuk meningkatkan produktivitas dan efisiensi di Gmail.

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Gemini untuk Google Workspace adalah add-on yang menyediakan fitur AI generatif bagi pelanggan di Google Workspace. Dalam jalur pembelajaran ini, Anda akan mempelajari berbagai fitur penting di Gemini dan cara penggunaannya untuk meningkatkan produktivitas dan efisiensi di Google Workspace.

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Building a Conversational Interface with Dialogflow CX Building conversational interfaces will enable you to engage your constituents in delightful new ways. This section will provide an overview of Dialogflow CX, which provides a range of new capabilities, languages, and functions. Scaling Equity and Access with Enterprise Translation Hub Accurate, timely and cost effective document translation has long been a challenge to providing equitable and accessible service to all constituents. In this section, explore Google's Enterprise Translation solutions which provide scalable document translation leveraging best in class Artificial Intelligence and Machine Learning, while retaining the critical human in the loop for final post editing review.

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Earn an introductory skill badge by completing the Get Started with Google Workspace Tools course, where you will get introduced to Google's collaborative platform and learn to use Gmail, Calendar, Meet, Drive, Sheets, and AppSheet.

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Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser. In this course, you’ll learn how to compose, send and reply to messages. You will also explore some of the common actions that can be applied to a Gmail message, and learn how to organize your mail using Gmail labels. You will explore some common Gmail settings and features. For example, you will learn how to manage your own personal contacts and groups, customize your Gmail Inbox to suit your way of working, and create your own email signatures and templates. Google is famous for search. Gmail also includes powerful search and filtering. You will explore Gmail’s advanced search and learn how to filter messages automatically.

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Kursus ini memberi Anda sinopsis tentang arsitektur encoder-decoder, yang merupakan arsitektur machine learning yang canggih dan umum untuk tugas urutan-ke-urutan seperti terjemahan mesin, ringkasan teks, dan tanya jawab. Anda akan belajar tentang komponen utama arsitektur encoder-decoder serta cara melatih dan menyalurkan model ini. Dalam panduan lab yang sesuai, Anda akan membuat kode pada penerapan simpel arsitektur encoder-decoder di TensorFlow untuk pembuatan puisi dari awal.

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Workspace is Google's collaborative applications platform, delivered from Google Cloud. In this introductory-level course you will get hands-on practice with Workspace’s core applications from a user perspective. Although there are many more applications and tool components to Workspace than are covered here, you will get experience with the primary apps: Gmail, Calendar, Sheets and a handful of others. Each lab can be completed in 10-15 minutes, but extra time is provided to allow self-directed free exploration of the applications.

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Kursus ini menjelaskan cara membuat model keterangan gambar menggunakan deep learning. Anda akan belajar tentang berbagai komponen model keterangan gambar, seperti encoder dan decoder, serta cara melatih dan mengevaluasi model. Pada akhir kursus ini, Anda akan dapat membuat model keterangan gambar Anda sendiri dan menggunakannya untuk menghasilkan teks bagi gambar.

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Kursus ini memperkenalkan model difusi, yaitu kelompok model machine learning yang belakangan ini menunjukkan potensinya dalam ranah pembuatan gambar. Model difusi mengambil inspirasi dari fisika, khususnya termodinamika. Dalam beberapa tahun terakhir, model difusi menjadi populer baik di dunia industri maupun penelitian. Model difusi mendasari banyak alat dan model pembuatan gambar yang canggih di Google Cloud. Kursus ini memperkenalkan Anda pada teori yang melandasi model difusi dan cara melatih serta men-deploy-nya di Vertex AI.

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This course introduces you to the fundamentals of no-code application development and the capabilities offered by Google Cloud's AppSheet. AppSheet helps in digitizing and automating manual or paper-based business processes to turn them into mobile and web apps.

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Ever thought "I wish I had an app for this" ? Guess what - employers have, too. In fact, demand for citizen developers is expected to grow 300% by 2024 according to a Forrester report. Become the innovator companies want and need with the Arcade. Play now to get hands-on experience creating custom applications with Google Cloud's powerful data tools. Each lab teaches and tests your growing tech skills, and sets you on the path to your first Google Cloud credential.

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Selesaikan badge keahlian tingkat menengah Mengembangkan Aplikasi Serverless dengan Firebase untuk menunjukkan keterampilan dalam hal berikut ini: membuat arsitektur dan membangun aplikasi web serverless dengan Firebase, memanfaatkan pengelolaan database Firestore, mengotomatiskan proses deployment menggunakan Cloud Build, dan mengintegrasikan fungsi Asisten Google ke dalam aplikasi. Badge keahlian merupakan badge digital eksklusif yang diberikan oleh Google Cloud sebagian pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan kursus badge keahlian ini dan challenge lab penilaian akhir untuk menerima badge keahlian yang dapat Anda bagikan ke jaringan Anda.

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Earn a skill badge by completing the App Building with AppSheet course, where you learn how to build, configure, and publish apps using AppSheet.

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Earn a Introductory skill badge by completing the Cloud Run functions: 3 Ways course, where you learn how to use Cloud Run functions through the Google Cloud console and on the command line.

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Jika Anda adalah developer cloud pemula yang mencari praktik langsung di luar Google Cloud Essentials, kursus ini cocok untuk Anda. Anda akan mendapatkan pengalaman praktis melalui lab yang mendalami Cloud Storage dan layanan aplikasi utama lainnya seperti Monitoring dan Cloud Functions. Anda akan mengembangkan keahlian berharga yang dapat diterapkan untuk inisiatif Google Cloud apa pun.

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Demand for cloud-skilled workers is rising. According to a report by Indeed, cloud computing jobs are expected to grow 22% over the next five years, much faster than the average for all occupations. And demand for machine learning jobs is expected to grow 75%. Want to grow your skills and take advantage of the opportunity? Level up your tech skills and get hands-on experience in the Arcade, with labs that help you learn and earn your first Google Cloud credential. No experience required.

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Dapatkan badge keahlian dengan menyelesaikan quest Panduan Awal Menggunakan Gateway API, dan pelajari cara menggunakan Gateway API untuk men-deploy, mengamankan, dan mengelola API dengan gateway yang dikelola sepenuhnya. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan kursus Badge Keahlian ini, dan challenge lab penilaian akhir, untuk menerima badge digital yang dapat Anda bagikan ke jaringan Anda.

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Dapatkan badge keahlian dengan menyelesaikan quest Men-streaming Analytics ke BigQuery, tempat Anda menggunakan Pub/Sub, Dataflow, dan BigQuery secara bersamaan untuk melakukan streaming data untuk analisis. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan Badge Keahlian ini dan challenge lab penilaian akhirnya untuk menerima badge keahlian yang dapat Anda bagikan dengan jaringan Anda.

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Kursus ini memperkenalkan Anda pada arsitektur Transformer dan model Representasi Encoder Dua Arah dari Transformer (Bidirectional Encoder Representations from Transformers atau BERT). Anda akan belajar tentang komponen utama arsitektur Transformer, seperti mekanisme self-attention, dan cara penggunaannya untuk membangun model BERT. Anda juga akan belajar tentang berbagai tugas yang dapat memanfaatkan BERT, seperti klasifikasi teks, menjawab pertanyaan, dan inferensi natural language. Kursus ini diperkirakan memakan waktu sekitar 45 menit untuk menyelesaikannya.

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Dalam kursus ini Anda akan diperkenalkan dengan mekanisme atensi, yakni teknik efektif yang membuat jaringan neural berfokus pada bagian tertentu urutan input. Anda akan mempelajari cara kerja atensi, cara penggunaannya untuk meningkatkan performa berbagai tugas machine learning, termasuk terjemahan mesin, peringkasan teks, dan menjawab pertanyaan.

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Ini adalah kursus pengantar pembelajaran mikro yang membahas definisi model bahasa besar (LLM), kasus penggunaannya, dan cara menggunakan prompt tuning untuk meningkatkan performa LLM. Kursus ini juga membahas beberapa alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.

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Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga mencakup Alat-alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.

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Dapatkan badge keahlian dengan menyelesaikan Quest Menggunakan Fungsi, Formula, dan Diagram di Google Spreadsheet. Dalam Quest ini, Anda akan menganalisis data dengan fungsi serta memvisualisasikan data menggunakan diagram. Dalam Quest tingkat menengah ini, Anda akan mempelajari cara menelusuri, memvalidasi, memformat, dan menampilkan data. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktis yang interaktif. Selesaikan Quest badge keahlian ini dan Challenge Lab penilaian akhir untuk menerima badge digital yang dapat Anda bagikan dengan jaringan Anda.

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Selesaikan badge keahlian pengantar Menyiapkan Data untuk Dasbor dan Laporan Looker untuk menunjukkan keterampilan dalam hal berikut: memfilter, mengurutkan, dan melakukan pivot pada data; menggabungkan hasil dari sejumlah Eksplorasi Looker; serta menggunakan fungsi dan operator untuk membangun dasbor dan laporan Looker untuk analisis dan visualisasi data. Badge keahlian adalah badge digital eksklusif yang diberikan oleh Google Cloud sebagai pengakuan atas kemahiran Anda dalam menggunakan produk dan layanan Google Cloud, serta menguji kemampuan Anda dalam menerapkan pengetahuan di lingkungan praktik yang interaktif. Selesaikan kursus badge keahlian ini dan challenge lab penilaian akhir untuk menerima badge keahlian yang dapat Anda bagikan ke jaringan Anda.

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Description: According to IDC, by 2026, 7 PB of data will be generated per second globally. But what you *do* with the data is what matters. Data is the heart of digital transformation and offers incredible opportunities for organizations to accelerate the most strategic business outcomes, like revenue and productivity. Want to grow your skills and take advantage of the opportunity? Play now to get hands-on experience with Google Cloud's powerful data tools. Each lab teaches and tests your growing tech skills, and sets you on the path to your first Google Cloud credential.

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Complete the Analyze BigQuery Data in Connected Sheets skill badge to demonstrate that you can use Connected Sheets to access, analyze, visualize, and share billions of rows of BigQuery data from your Google Sheets spreadsheet.

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Cloud Storage, Cloud Functions, dan Cloud Pub/Sub adalah layanan Google Cloud Platform yang dapat digunakan untuk menyimpan, memproses, dan mengelola data. Ketiga layanan dapat digunakan bersama untuk membuat berbagai aplikasi berbasis data. Dalam badge keahlian ini, Anda akan menggunakan Cloud Storage untuk menyimpan gambar, Cloud Functions untuk memproses gambar, dan Cloud Pub/Sub untuk mengirim gambar ke aplikasi lain.

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More than 90% of IT leaders say they're looking to grow their cloud environments in the next several years, yet more than 80% of those same leaders identified a lack of skills as a barrier to growth. This means that tech skills (particularly cloud skills!) are in high demand. Want to grow your skills and take advantage of the opportunity? Play now to get hands-on experience with Google Cloud. Each lab teaches and tests your growing tech skills, and sets you on the path to your first Google Cloud credential. No experience required.

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This challenge lab tests your skills and knowledge from the labs in the Monitor and Manage Google Cloud Resources quest. You should be familiar with the content of labs before attempting this lab.

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This course helps you recognize the need to implement business process automation in your organization. You learn about automation patterns and use cases, and how to use AppSheet constructs to implement automation in your app. You learn about the various features of AppSheet automation, and integrate your app with Google Workspace products. You also learn how to send email, push notifications and text messages from your app, parse documents and generate reports with AppSheet automation.

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This course teaches you how to implement various capabilities that include data organization and management, application security, actions and integrations in your app using AppSheet. The course also includes topics on managing and upgrading your app, improving performance and troubleshooting issues with your app.

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In this course, we introduce you to Google Chat, Google’s chat software included with Google Workspace. You will learn about messaging individuals and groups in Google Chat. You will also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products. We will explore the use of spaces in Google Chat, showing you how to create, manage, search, and join them. Additionally, you will understand the distinctions between using a space and a group chat. You also explore Google Chat apps and learn how to search for and use apps within Google Chat. Aside from course videos, you will complete hands-on activities to practice what you’ve learned. Consider inviting a colleague or two to interact with you in Google Chat as you complete the activities.

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"This course, Google Meet and Google Chat - Locales, is intended for non-English learners. If you want to take this course in English, please enroll in Google Meet and Google Chat". In this course we will introduce you to Google Meet and Google Chat, Google’s video conference and chat software included with Google Workspace. You will learn how to create and manage video conference meetings using Google Meet. You will also explore how to use Google Chat for simple one-to-one and small group conversations, and how Chat rooms are used in Google Chat to better collaborate with others. You will step into the Google Meet environment so that you become familiar with the different ways you can open Google Meet and add people to a video conference. We will also look at how to join a meeting from different sources such as a calendar event or meeting link. You will learn how Google Meet can help you better communicate, exchange ideas, and share resources with your team wherever they ar…

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In this course, you learn how to design APIs, and how to use OpenAPI specifications to document them. You learn about the API life cycle, and how the Apigee API platform helps you manage all aspects of the life cycle. You learn about how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the first course of the Developing APIs with Google Cloud's Apigee API Platform series. After completing this course, enroll in the API Security on Google Cloud's Apigee API Platform course.

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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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In this course you will learn the fundamentals of no-code app development and recognize use cases for no-code apps. The course provides an overview of the AppSheet no-code app development platform and its capabilities. You learn how to create an app with data from spreadsheets, create the app’s user experience using AppSheet views and publish the app to end users.

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Dasar-Dasar Google Cloud: Infrastruktur Inti memperkenalkan konsep dan terminologi penting untuk bekerja dengan Google Cloud. Melalui video dan lab interaktif, kursus ini menyajikan dan membandingkan banyak layanan komputasi dan penyimpanan Google Cloud, bersama dengan resource penting dan alat pengelolaan kebijakan.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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This course provides a deep dive into how to create a chatbot using Dialogflow, augment it with Cloud Natural Language API and operationalize it using Google Cloud tools.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Firebase is a backend-as-service (Bass) platform for creating mobile and web applications. In this quest you will learn to build serverless web apps, import data into a serverless database, and build a Google Assistant application with Firebase and its Google Cloud integrations. Looking for a hands on challenge lab to demonstrate your skills and validate your knowledge? On completing this quest, enroll in and finish the additional challenge lab at the end of this quest to receive an exclusive Google Cloud digital badge.

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