Member since 2024
Basic Performance Measurement
Earned Nov 1, 2024 EDT
Introduction to Responsible AI
Earned Oct 31, 2024 EDT
Advanced Conversation Design
Earned Oct 31, 2024 EDT
Conversation Design Fundamentals
Earned Oct 31, 2024 EDT
This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.
In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.