Jest członkiem od 2023
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned sie 18, 2023 EDT
Contact Center AI: Conversational Design Fundamentals
Earned lip 3, 2023 EDT
Google Cloud Fundamentals: Core Infrastructure - Polski
Earned cze 11, 2023 EDT
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Szkolenie Google Cloud Fundamentals: Core Infrastructure wprowadza ważne pojęcia i terminologię potrzebne w pracy z Google Cloud. Za pomocą filmów i praktycznych modułów szkolenie prezentuje oraz porównuje usługi Google Cloud umożliwiające między innymi przetwarzanie i przechowywanie danych, a także zawiera ważne materiały i narzędzia do zarządzania zasadami.