This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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本课程致力于为您提供所需的知识和工具，让您能够了解 MLOps 团队在部署和管理生成式 AI 模型以及探索 Vertex AI 如何帮助 AI 团队简化 MLOps 流程时面临的独特挑战，并帮助您在生成式 AI 项目中取得成功。
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本课程能让机器学习从业者掌握评估生成式和预测式 AI 模型的基本工具、方法和最佳实践。要确保机器学习系统在实际运用中提供可靠、准确、高效的结果，做好模型评估至关重要。
学员将深入了解各项评估指标、方法及如何在不同模型类型和任务中适当应用这些指标和方法。课程将着重介绍生成式 AI 模型带来的独特挑战，并提供有效解决这些挑战的策略。通过利用 Google Cloud 的 Vertex AI Platform，学员可学习如何在模型选择、优化和持续监控工作中实施卓有成效的评估流程。
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完成入门级技能徽章课程在 Google Cloud 上为机器学习 API 准备数据，展示以下技能： 使用 Dataprep by Trifacta 清理数据、在 Dataflow 中运行数据流水线、在 Dataproc 中创建集群和运行 Apache Spark 作业，以及调用机器学习 API，包括 Cloud Natural Language API、Google Cloud Speech-to-Text API 和 Video Intelligence API。 技能徽章是由 Google Cloud 颁发的专属数字徽章，旨在认可您在 Google Cloud 产品与服务方面的熟练度； 您需要在交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得。完成此技能徽章课程和作为最终评估的实验室挑战赛， 获得技能徽章，在您的人际圈中炫出自己的技能。
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完成构建安全的 Google Cloud 网络课程，赢取技能徽章。在此课程中，您将了解与网络有关的众多 资源，以便在 Google Cloud 上构建、扩缩和保护自己的应用。 技能徽章是由 Google Cloud 颁发的专有数字徽章，旨在认可 您在 Google Cloud 产品与服务方面的熟练度；您需要在 交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得此徽章。完成此技能 徽章课程和作为最终评估的实验室挑战赛，即可获得技能徽章， 在您的人际圈中炫出自己的技能。
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完成“在 Google Cloud 上设置应用开发环境”课程，赢取技能徽章；通过该课程，您将了解如何使用以下技术的基本功能来构建和连接以存储为中心的云基础设施： Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。 技能徽章是由 Google Cloud 颁发的专属数字徽章， 旨在认可您在 Google Cloud 产品与服务方面的熟练度；您需要在交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得。完成此技能徽章课程和作为最终评估的实验室挑战赛，获得技能徽章，在您的人际圈中炫出自己的技能。
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The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in.
By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills.
The courses should be completed in the following order:
1. Google Cloud Computing Foundations: Cloud Computing Fundamentals
2. Google Cloud Computing Foundations: Infrastructure in Google Cloud
3. Google Cloud Computing Foundations: Networking and Security in Google Cloud
4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud
This final course in the series reviews managed big data services, machine learning and its value, and how to demonstrate your skill set in Google Cloud further by earning Skill Badges.
The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in.
By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills.
The courses should be completed in the following order:
1. Google Cloud Computing Foundations: Cloud Computing Fundamentals
2. Google Cloud Computing Foundations: Infrastructure in Google Cloud
3. Google Cloud Computing Foundations: Networking and Security in Google Cloud
4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud
This third course covers cloud automation and management tools and building secure networks.
了解详情
The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in.
By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills.
The courses should be completed in the following order:
1. Google Cloud Computing Foundations: Cloud Computing Fundamentals
2. Google Cloud Computing Foundations: Infrastructure in Google Cloud
3. Google Cloud Computing Foundations: Networking and Security in Google Cloud
4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud
了解详情
The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in.
By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills.
The courses should be completed in the following order:
1. Google Cloud Computing Foundations: Cloud Computing Fundamentals
2. Google Cloud Computing Foundations: Infrastructure in Google Cloud
3. Google Cloud Computing Foundations: Networking and Security in Google Cloud
4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud
This first course provides an overview of cloud computing, ways to use Google Cloud, and different compute options.
DFCX Virtual Agent Delivery Framework
Earned Sep 28, 2024 EDT
Agent Summarization (Custom)
Earned Sep 28, 2024 EDT
Customer Engagement Suite with Google AI Architecture
Earned Sep 28, 2024 EDT
适用于生成式 AI 的机器学习运维 (MLOps)
Earned Sep 17, 2024 EDT
利用 Vertex AI 实现机器学习运维 (MLOps)：模型评估
Earned Sep 17, 2024 EDT
在 Google Cloud 上为机器学习 API 准备数据
Earned Sep 6, 2024 EDT
构建安全的 Google Cloud 网络
Earned Sep 6, 2024 EDT
在 Google Cloud 上设置应用开发环境
Earned Sep 6, 2024 EDT
Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud
Earned Sep 5, 2024 EDT
在 Compute Engine 上实现负载均衡
Earned Sep 5, 2024 EDT
Google Cloud Computing Foundations: Networking & Security in Google Cloud
Earned Sep 5, 2024 EDT
Google Cloud Computing Foundations: Infrastructure in Google Cloud
Earned Sep 5, 2024 EDT
Google Cloud Computing Foundations: Cloud Computing Fundamentals
Earned Sep 5, 2024 EDT