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Paul Williams

Учасник із 2021

Срібна ліга

Кількість балів: 4810
Responsible AI: Applying AI Principles with Google Cloud - Yкраїнська Earned серп. 13, 2025 EDT
Prompt Design in Vertex AI Earned серп. 1, 2025 EDT
Introduction to Responsible AI - Українська Earned трав. 10, 2024 EDT
Introduction to Large Language Models - Українська Earned трав. 10, 2024 EDT
Introduction to Generative AI - Українська Earned трав. 10, 2024 EDT
CCAI Operations and Implementation Earned квіт. 22, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned бер. 25, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned лют. 25, 2022 EST
Virtual Agent Development in Dialogflow ES for Software Devs Earned лют. 4, 2022 EST
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned січ. 21, 2022 EST
Contact Center AI: Conversational Design Fundamentals Earned груд. 23, 2021 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned груд. 20, 2021 EST

Що більше штучний інтелект і машинне навчання використовуються в корпоративних середовищах, то нагальнішою стає потреба розробити принципи відповідального ставлення до них. Однак говорити про принципи відповідального використання штучного інтелекту легше, ніж застосовувати їх на практиці. Цей курс допоможе вам дізнатись, як запровадити відповідальну роботу зі штучним інтелектом у вашій організації. У цьому курсі ви дізнаєтеся про підхід Google Cloud до відповідального використання ШІ, а також отримаєте практичні поради й набудете досвіду, який допоможе вам розробити власний підхід до цього завдання.

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Complete the introductory Prompt Design in Vertex AI skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Vertex AI. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.

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Це ознайомлювальний курс мікронавчання, який має пояснити, що таке відповідальне використання штучного інтелекту, чому воно важливе і як компанія Google реалізує його у своїх продуктах. Крім того, у цьому курсі викладено 7 принципів Google щодо штучного інтелекту.

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У цьому ознайомлювальному курсі мікронавчання ви дізнаєтеся, що таке великі мовні моделі, де вони використовуються і як підвищити їх ефективність коригуванням запитів. Він також охоплює інструменти Google, які допоможуть вам створювати власні додатки на основі генеративного штучного інтелекту.

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Це ознайомлювальний курс мікронавчання, який має пояснити, що таке генеративний штучний інтелект, як він використовується й чим відрізняється від традиційних методів машинного навчання. Він також охоплює інструменти Google, які допоможуть вам створювати власні додатки на основі генеративного штучногоінтелекту.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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