가입 로그인

Google Cloud 콘솔에서 기술 적용

Paul Williams

회원 가입일: 2021

실버 리그

4810포인트
책임감 있는 AI: Google Cloud를 통한 AI 원칙 적용하기 Earned 8월 13, 2025 EDT
Vertex AI의 프롬프트 설계 Earned 8월 1, 2025 EDT
책임감 있는 AI 소개 Earned 5월 10, 2024 EDT
대규모 언어 모델 소개 Earned 5월 10, 2024 EDT
생성형 AI 소개 Earned 5월 10, 2024 EDT
CCAI Operations and Implementation Earned 4월 22, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned 3월 25, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned 2월 25, 2022 EST
Virtual Agent Development in Dialogflow ES for Software Devs Earned 2월 4, 2022 EST
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned 1월 21, 2022 EST
Contact Center AI: Conversational Design Fundamentals Earned 12월 23, 2021 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned 12월 20, 2021 EST

기업에서 인공지능과 머신러닝의 사용이 계속 증가함에 따라 책임감 있는 빌드의 중요성도 커지고 있습니다. 대부분의 기업은 책임감 있는 AI를 실천하기가 말처럼 쉽지 않습니다. 조직에서 책임감 있는 AI를 운영하는 방법에 관심이 있다면 이 과정이 도움이 될 것입니다. 이 과정에서 책임감 있는 AI를 위해 현재 Google Cloud가 기울이고 있는 노력, 권장사항, Google Cloud가 얻은 교훈을 알아보면 책임감 있는 AI 접근 방식을 구축하기 위한 프레임워크를 수립할 수 있을 것입니다.

자세히 알아보기

초급 Vertex AI의 프롬프트 설계 기술 배지를 완료하여 Vertex AI 내 프롬프트 엔지니어링, 이미지 분석, 멀티모달 생성형 기술과 관련된 기술 역량을 입증하세요. 효과적인 프롬프트를 만들고 생성형 AI 출력을 안내하며 실제 마케팅 분야 시나리오에 Gemini 모델을 적용하는 방법을 알아보세요. 기술 배지는 Google Cloud 제품 및 서비스 숙련도에 따라 Google Cloud에서 독점적으로 발급하는 디지털 배지로, 기술 배지 과정을 통해 대화형 실습 환경에서 지식을 적용하는 역량을 테스트할 수 있습니다. 이 기술 배지 과정과 최종 평가 챌린지 실습을 완료하면 네트워크에 공유할 수 있는 기술 배지를 받을 수 있습니다.

자세히 알아보기

책임감 있는 AI란 무엇이고 이것이 왜 중요하며 Google에서는 어떻게 제품에 책임감 있는 AI를 구현하고 있는지 설명하는 입문용 마이크로 학습 과정입니다. Google의 7가지 AI 원칙도 소개합니다.

자세히 알아보기

이 과정은 입문용 마이크로 학습 과정으로, 대규모 언어 모델(LLM)이란 무엇이고, LLM을 활용할 수 있는 사용 사례로는 어떤 것이 있으며, 프롬프트 조정을 사용해 LLM 성능을 개선하는 방법은 무엇인지 알아봅니다. 또한 자체 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.

자세히 알아보기

생성형 AI란 무엇이고 어떻게 사용하며 전통적인 머신러닝 방법과는 어떻게 다른지 설명하는 입문용 마이크로 학습 과정입니다. 직접 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.

자세히 알아보기

Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

자세히 알아보기

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

자세히 알아보기

Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

자세히 알아보기

Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

자세히 알아보기

Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

자세히 알아보기

Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

자세히 알아보기

Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

자세히 알아보기