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Manikesh GOOGLEUSER

成为会员时间：2024

钻石联赛

28465 积分
DFCX Virtual Agent Delivery Framework Earned Aug 1, 2024 EDT
Webhook fundamentals Earned Aug 1, 2024 EDT
Advanced Webhook Concepts Earned Aug 1, 2024 EDT
Advanced Performance Measurement Earned Aug 1, 2024 EDT
Advanced Conversation Design Earned Aug 1, 2024 EDT
Agent Summarization (Custom) Earned Aug 1, 2024 EDT
Customer Engagement Suite with Google AI Architecture Earned Aug 1, 2024 EDT
Conversational AI and its Engagement Framework Earned Aug 1, 2024 EDT
Conversation Design Fundamentals Earned Jul 16, 2024 EDT
Conversational AI Voice and Chat Integrations Earned Jul 16, 2024 EDT
Google Security Operations - SOAR Developer Earned Jul 16, 2024 EDT
Google Security Operations - SOAR Analyst Earned Jul 16, 2024 EDT
Google Security Operations - SIEM Rules Earned Jun 5, 2024 EDT
SOAR Fundamentals Earned Jun 4, 2024 EDT
Understand Your Google Cloud Costs Earned May 26, 2024 EDT
使用 Gemini 和 Streamlit 開發生成式 AI 應用程式 Earned May 26, 2024 EDT
Perform Predictive Data Analysis in BigQuery Earned May 25, 2024 EDT
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則 Earned May 23, 2024 EDT
大型語言模型簡介 Earned May 23, 2024 EDT
負責任的 AI 技術簡介 Earned May 23, 2024 EDT
在 Vertex AI 設計提示 Earned May 23, 2024 EDT
生成式 AI 簡介 Earned May 20, 2024 EDT
Level 3: GenAIus Registries Earned May 20, 2024 EDT

This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

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In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.

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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.

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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX

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In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.

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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.

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Transform your understanding of customer service with this course on the Customer Engagement Suite (CES) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the CES solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for CES, along with practical use cases and the various user personas that benefit from this innovative solution.

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This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.

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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

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This course helps developers customize Chronicle and augment its abilities with third party integrations.

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This course helps you understand how to use Chronicle to properly handle security incidents.

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Get hands-on experience applying and building rules for Chronicle. You learn what YARA-L is and how to customize & create event rules.

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This course will familiarize you with the core functionality of Chronicle, including the user interface, connections, and settings.

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This Quest is most suitable for those working in a technology or finance role who are responsible for managing Google Cloud costs. You’ll learn how to set up a billing account, organize resources, and manage billing access permissions. In the hands-on labs, you'll learn how to view your invoice, track your Google Cloud costs with Billing reports, analyze your billing data with BigQuery or Google Sheets, and create custom billing dashboards with Looker Studio. References made to links in the videos can be accessed in this Additional Resources document.

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完成 使用 Gemini 和 Streamlit 開發生成式 AI 應用程式 技能徽章中階課程，即可證明您具備下列技能： 生成文字、透過 Python SDK 和 Gemini API 呼叫函式，以及運用 Cloud Run 部署 Streamlit 應用程式。 您將瞭解如何以不同方式透過提示請 Gemini 生成文字、使用 Cloud Shell 測試及疊代 Streamlit 應用程式，隨後封裝成 Docker 容器並在 Cloud Run 中部署。 「技能徽章」是 Google Cloud 核發的獨家數位徽章，用於肯定您在 Google Cloud 產品和服務方面的精通程度， 代表您已通過測驗，能在互動式實作環境中應用相關知識。 完成這個課程及結業評量挑戰實驗室，即可取得技能徽章並與他人分享。

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Earn the intermediate skill badge by completing the Perform Predictive Data Analysis in BigQuery course, where you will gain practical experience on the fundamentals of sports data science using BigQuery, including how to create a soccer dataset in BigQuery by importing CSV and JSON files; harness the power of BigQuery with sophisticated SQL analytical concepts, including using BigQuery ML to train an expected goals model on the soccer event data, and evaluate the impressiveness of World Cup goals.

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隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。 您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。

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這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。

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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。

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完成 在 Vertex AI 設計提示 技能徽章入門課程，即可證明您具備下列技能： 在 Vertex AI 設計提示、分析圖片，以及運用多模態模型生成內容。瞭解如何建立有效的提示、引導生成式 AI 輸出內容， 以及將 Gemini 模型用於實際的行銷情境。 「技能徽章」是 Google Cloud 核發的獨家數位徽章， 用於肯定您在 Google Cloud 產品與服務方面的精通程度， 代表您已通過測驗，能在互動式實作環境中應用相關知識。完成 本課程及結業評量挑戰研究室，即可取得技能徽章 並與親友分享。

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這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。

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Today, developers need all the tools to shine. Artifact Registry is your one-stop shop for storing and managing your code. Learn how to start building your dream code and earn a Google Cloud Credential along the way!- No prior experience needed!

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