加入 登录

在 Google Cloud 控制台中运用您的技能

Manikesh GOOGLEUSER

成为会员时间：2024

钻石联赛

28465 积分
DFCX Virtual Agent Delivery Framework Earned Aug 1, 2024 EDT
Webhook fundamentals Earned Aug 1, 2024 EDT
Advanced Webhook Concepts Earned Aug 1, 2024 EDT
Advanced Performance Measurement Earned Aug 1, 2024 EDT
Advanced Conversation Design Earned Aug 1, 2024 EDT
Agent Summarization (Custom) Earned Aug 1, 2024 EDT
Customer Engagement Suite with Google AI Architecture Earned Aug 1, 2024 EDT
Conversational AI and its Engagement Framework Earned Aug 1, 2024 EDT
Conversation Design Fundamentals Earned Jul 16, 2024 EDT
Conversational AI Voice and Chat Integrations Earned Jul 16, 2024 EDT
Google Security Operations - SOAR Developer Earned Jul 16, 2024 EDT
Google Security Operations - SOAR Analyst Earned Jul 16, 2024 EDT
Google Security Operations - SIEM Rules Earned Jun 5, 2024 EDT
SOAR Fundamentals Earned Jun 4, 2024 EDT
Understand Your Google Cloud Costs Earned May 26, 2024 EDT
使用 Gemini 和 Streamlit 开发生成式 AI 应用 Earned May 26, 2024 EDT
Perform Predictive Data Analysis in BigQuery Earned May 25, 2024 EDT
Responsible AI: 和 Google Cloud 一起践行 AI 原则 Earned May 23, 2024 EDT
大型语言模型简介 Earned May 23, 2024 EDT
负责任的 AI 简介 Earned May 23, 2024 EDT
在 Vertex AI 中设计提示 Earned May 23, 2024 EDT
生成式 AI 简介 Earned May 20, 2024 EDT
Level 3: GenAIus Registries Earned May 20, 2024 EDT

This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

了解详情

In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.

了解详情

This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.

了解详情

In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX

了解详情

In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.

了解详情

In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

了解详情

In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.

了解详情

Transform your understanding of customer service with this course on the Customer Engagement Suite (CES) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the CES solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for CES, along with practical use cases and the various user personas that benefit from this innovative solution.

了解详情

This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.

了解详情

Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

了解详情

This course helps developers customize Chronicle and augment its abilities with third party integrations.

了解详情

This course helps you understand how to use Chronicle to properly handle security incidents.

了解详情

Get hands-on experience applying and building rules for Chronicle. You learn what YARA-L is and how to customize & create event rules.

了解详情

This course will familiarize you with the core functionality of Chronicle, including the user interface, connections, and settings.

了解详情

This Quest is most suitable for those working in a technology or finance role who are responsible for managing Google Cloud costs. You’ll learn how to set up a billing account, organize resources, and manage billing access permissions. In the hands-on labs, you'll learn how to view your invoice, track your Google Cloud costs with Billing reports, analyze your billing data with BigQuery or Google Sheets, and create custom billing dashboards with Looker Studio. References made to links in the videos can be accessed in this Additional Resources document.

了解详情

完成中级技能徽章课程“使用 Gemini 和 Streamlit 开发生成式 AI 应用”，展示您在以下方面的技能： 文本生成、通过 Python SDK 和 Gemini API 应用函数调用，以及通过 Cloud Run 部署 Streamlit 应用。 您将了解如何以不同方式通过提示来让 Gemini 生成文本、使用 Cloud Shell 进行测试，以及如何迭代 Streamlit 应用，随后将其封装成 Docker 容器并部署在 Cloud Run 中。 技能徽章是由 Google Cloud 颁发的专属数字徽章，旨在认可您在 Google Cloud 产品与服务方面的熟练度。 您需要在交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得此徽章。 完成此技能徽章课程和作为最终评估的实验室挑战赛，获得技能徽章，在您的人际圈中炫出自己的技能。

了解详情

Earn the intermediate skill badge by completing the Perform Predictive Data Analysis in BigQuery course, where you will gain practical experience on the fundamentals of sports data science using BigQuery, including how to create a soccer dataset in BigQuery by importing CSV and JSON files; harness the power of BigQuery with sophisticated SQL analytical concepts, including using BigQuery ML to train an expected goals model on the soccer event data, and evaluate the impressiveness of World Cup goals.

了解详情

随着企业对人工智能和机器学习的应用越来越广泛，以负责任的方式构建这些技术也变得更加重要。但对很多企业而言，真正践行 Responsible AI 并非易事。如果您有意了解如何在组织内践行 Responsible AI，本课程正适合您。 本课程将介绍 Google Cloud 目前如何践行 Responsible AI，以及从中总结的最佳实践和经验教训，便于您以此为框架构建自己的 Responsible AI 方法。

了解详情

这是一节入门级微学习课程，探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能，还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。

了解详情

这是一节入门级微课程，旨在解释什么是负责任的 AI、它的重要性，以及 Google 如何在自己的产品中实现负责任的 AI。此外，本课程还介绍了 Google 的 7 个 AI 开发原则。

了解详情

完成 在 Vertex AI 中设计提示入门技能徽章课程，展示以下方面的技能： Vertex AI 中的提示工程、图片分析和多模态生成式技术。探索如何编写有效的提示，指导生成式 AI 输出， 以及将 Gemini 模型应用于真实的营销场景。 技能徽章 是由 Google Cloud 颁发的专属数字徽章，旨在认可 您在 Google Cloud 产品与服务方面的熟练度；您需要在 交互式实操环境中参加考核，证明自己运用所学知识的能力后才能获得。完成此技能 徽章课程和作为最终评估的实验室挑战赛，获得技能徽章， 并在您的社交圈中秀一秀自己的水平。

了解详情

这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。

了解详情

Today, developers need all the tools to shine. Artifact Registry is your one-stop shop for storing and managing your code. Learn how to start building your dream code and earn a Google Cloud Credential along the way!- No prior experience needed!

了解详情