Google Security Operations - SIEM Rules
Earned juin 5, 2024 EDT
SOAR Fundamentals
Earned juin 4, 2024 EDT
Understand Your Google Cloud Costs
Earned mai 26, 2024 EDT
Develop GenAI Apps with Gemini and Streamlit
Earned mai 26, 2024 EDT
Perform Predictive Data Analysis in BigQuery
Earned mai 25, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud
Earned mai 23, 2024 EDT
Introduction to Large Language Models
Earned mai 23, 2024 EDT
Introduction to Responsible AI
Earned mai 23, 2024 EDT
Prompt Design in Vertex AI
Earned mai 23, 2024 EDT
Introduction to Generative AI
Earned mai 20, 2024 EDT
Level 3: GenAIus Registries
Earned mai 20, 2024 EDT
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
En savoir plus
In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
En savoir plus
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
En savoir plus
In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
En savoir plus
In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
En savoir plus
In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
En savoir plus
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
En savoir plus
Transform your understanding of customer service with this course on the Customer Engagement Suite (CES) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the CES solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for CES, along with practical use cases and the various user personas that benefit from this innovative solution.
En savoir plus
This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.
En savoir plus
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
En savoir plus
This course helps developers customize Chronicle and augment its abilities with third party integrations.
En savoir plus
This course helps you understand how to use Chronicle to properly handle security incidents.
En savoir plus
Get hands-on experience applying and building rules for Chronicle. You learn what YARA-L is and how to customize & create event rules.
En savoir plus
This course will familiarize you with the core functionality of Chronicle, including the user interface, connections, and settings.
En savoir plus
This Quest is most suitable for those working in a technology or finance role who are responsible for managing Google Cloud costs. You’ll learn how to set up a billing account, organize resources, and manage billing access permissions. In the hands-on labs, you'll learn how to view your invoice, track your Google Cloud costs with Billing reports, analyze your billing data with BigQuery or Google Sheets, and create custom billing dashboards with Looker Studio. References made to links in the videos can be accessed in this Additional Resources document.
En savoir plus
Complete the intermediate Develop GenAI Apps with Gemini and Streamlit skill badge to demonstrate skills in the following: text generation, applying function calls with the Python SDK and the Gemini API, and deploying a Streamlit application with Cloud Run. You will explore different ways to prompt Gemini for text generation, use Cloud Shell to test and iterate on a Streamlit application, and then package it as a Docker container deployed in Cloud Run. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.
En savoir plus
Earn the intermediate skill badge by completing the Perform Predictive Data Analysis in BigQuery course, where you will gain practical experience on the fundamentals of sports data science using BigQuery, including how to create a soccer dataset in BigQuery by importing CSV and JSON files; harness the power of BigQuery with sophisticated SQL analytical concepts, including using BigQuery ML to train an expected goals model on the soccer event data, and evaluate the impressiveness of World Cup goals.
En savoir plus
As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you.
In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.
En savoir plus
This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps.
En savoir plus
This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.
En savoir plus
Complete the introductory Prompt Design in Vertex AI skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Vertex AI. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge course and the final assessment challenge lab to receive a skill badge that you can share with your network.
En savoir plus
This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.
En savoir plus
Today, developers need all the tools to shine. Artifact Registry is your one-stop shop for storing and managing your code. Learn how to start building your dream code and earn a Google Cloud Credential along the way!- No prior experience needed!
DFCX Virtual Agent Delivery Framework
Earned août 1, 2024 EDT
Webhook fundamentals
Earned août 1, 2024 EDT
Advanced Webhook Concepts
Earned août 1, 2024 EDT
Advanced Performance Measurement
Earned août 1, 2024 EDT
Advanced Conversation Design
Earned août 1, 2024 EDT
Agent Summarization (Custom)
Earned août 1, 2024 EDT
Customer Engagement Suite with Google AI Architecture
Earned août 1, 2024 EDT
Conversational AI and its Engagement Framework
Earned août 1, 2024 EDT
Conversation Design Fundamentals
Earned juil. 16, 2024 EDT
Conversational AI Voice and Chat Integrations
Earned juil. 16, 2024 EDT
Google Security Operations - SOAR Developer
Earned juil. 16, 2024 EDT
Google Security Operations - SOAR Analyst
Earned juil. 16, 2024 EDT
Google Security Operations - SIEM Rules
Earned juin 5, 2024 EDT
SOAR Fundamentals
Earned juin 4, 2024 EDT
Understand Your Google Cloud Costs
Earned mai 26, 2024 EDT
Develop GenAI Apps with Gemini and Streamlit
Earned mai 26, 2024 EDT
Perform Predictive Data Analysis in BigQuery
Earned mai 25, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud
Earned mai 23, 2024 EDT
Introduction to Large Language Models
Earned mai 23, 2024 EDT
Introduction to Responsible AI
Earned mai 23, 2024 EDT
Prompt Design in Vertex AI
Earned mai 23, 2024 EDT
Introduction to Generative AI
Earned mai 20, 2024 EDT
Level 3: GenAIus Registries
Earned mai 20, 2024 EDT