本課程旨在提供必要的知識和工具,協助您探索機器學習運作團隊在部署及管理生成式 AI 模型時面臨的獨特挑戰,並瞭解 Vertex AI 如何幫 AI 團隊簡化機器學習運作程序,打造成效非凡的生成式 AI 專案。
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.