Os cursos da Google Cloud Computing Foundations são direcionados para pessoas com pouca ou nenhuma formação ou experiência na área de computação em nuvem. Eles apresentam uma visão geral dos principais conceitos de nuvem, Big Data e machine learning, além de explicar onde e como usar o Google Cloud. Ao final da série de cursos, os alunos serão capazes de articular estes conceitos e demonstrar algumas habilidades práticas. Conclua os cursos na seguinte ordem: 1. Fundamentos da computação do Google Cloud: noções básicas da computação em nuvem 2. Fundamentos da computação do Google Cloud: infraestrutura no Google Cloud 3. Fundamentos da computação do Google Cloud: rede e segurança no Google Cloud 4. Fundamentos da computação do Google Cloud: dados, ML e IA no Google Cloud Este primeiro curso apresenta uma visão geral da computação em nuvem, formas de usar o Google Cloud e as diferentes opções de computação.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Este é um curso de microaprendizagem introdutório que busca explicar a IA generativa: o que é, como é usada e por que ela é diferente de métodos tradicionais de machine learning. O curso também aborda as ferramentas do Google que ajudam você a desenvolver apps de IA generativa.
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.