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Applica le tue competenze nella console Google Cloud

Sariga _ .

Membro dal giorno 2023

Campionato Diamante

9980 punti
Google Cloud Computing Foundations: Cloud Computing Fundamentals - Italiano Earned gen 4, 2024 EST
Customer Experiences with Contact Center AI Earned dic 5, 2023 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned dic 1, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned nov 30, 2023 EST
Introduction to Generative AI - Italiano Earned nov 27, 2023 EST
Contact Center AI: Conversational Design Fundamentals Earned nov 24, 2023 EST

Il corso Google Cloud Computing Foundations fornirà a chi ha poca o nessuna esperienza di cloud computing una panoramica dettagliata dei concetti relativi alle nozioni di base del cloud, ai big data e al machine learning, oltre che a dove e come Google Cloud si inserisce. Alla fine del corso, i partecipanti saranno in grado di descrivere questi concetti e dimostrare delle competenze pratiche. Questo corso fa parte della serie di corsi Google Cloud Computing Foundations. I corsi dovrebbero essere completati nel seguente ordine: Google Cloud Computing Foundations: Cloud Computing Fundamentals - Locales Google Cloud Computing Foundations: Infrastructure in Google Cloud - Locales Google Cloud Computing Foundations: Networking and Security in Google Cloud - Locales Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud - Locales Questo primo corso fornisce una panoramica del cloud computing, dei modi per utilizzare Google Cloud e diverse opzio…

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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'AI generativa, come viene utilizzata e in che modo differisce dai tradizionali metodi di machine learning. Descrive inoltre gli strumenti Google che possono aiutarti a sviluppare le tue app Gen AI.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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