Mettez en pratique vos compétences dans la console Google Cloud
Sariga _ .
Date d'abonnement : 2023
Ligue de Diamant
9980 points
Google Cloud Computing Foundations: Cloud Computing Fundamentals - Français
Earned jan. 4, 2024 EST
Customer Experiences with Contact Center AI
Earned déc. 5, 2023 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned déc. 1, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned nov. 30, 2023 EST
Présentation de l'IA générative
Earned nov. 27, 2023 EST
Contact Center AI: Conversational Design Fundamentals
Earned nov. 24, 2023 EST
Le cours Google Cloud Computing Foundations est destiné aux personnes qui ont peu
de connaissances ou d’expérience en cloud computing, voire pas du tout. Il présente
de façon détaillée différents concepts (principes de base du cloud, big data et machine learning)
et explique dans quels cas utiliser Google Cloud et pourquoi.
Au terme de ce cours, les participants sauront expliquer les concepts associés au cloud computing, au big data
et au machine learning, et ils auront acquis certaines compétences pratiques.
Ce cours fait partie d'une série de cours intitulée Google Cloud Computing Foundations.
Les cours doivent être suivis dans l'ordre suivant :
Google Cloud Computing Foundations: Cloud Computing Fundamentals - Locales
Google Cloud Computing Foundations: Infrastructure in Google Cloud - Locales
Google Cloud Computing Foundations: Networking and Security in Google Cloud - Locales
Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud…
En savoir plus
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
En savoir plus
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
En savoir plus
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
En savoir plus
Ce cours de micro-apprentissage, qui s'adresse aux débutants, explique ce qu'est l'IA générative, décrit à quoi elle sert et souligne ce qui la distingue des méthodes de machine learning traditionnel. Il présente aussi les outils Google qui vous aideront à développer votre propre application d'IA générative.
En savoir plus
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Google Cloud Computing Foundations: Cloud Computing Fundamentals - Français
Earned jan. 4, 2024 EST
Customer Experiences with Contact Center AI
Earned déc. 5, 2023 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned déc. 1, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned nov. 30, 2023 EST
Présentation de l'IA générative
Earned nov. 27, 2023 EST
Contact Center AI: Conversational Design Fundamentals
Earned nov. 24, 2023 EST