15
Advanced Performance Measurement
15
Advanced Performance Measurement
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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
Course Info
Objectives
- Differentiate between transcripts and display a clear understanding of the customer journey.
- Illustrate an understanding of Dialogflow CX log data and conversational basics.
- Identify how to transform Dialogflow CX data into information.
- Learn how to analyze the best ways to answer ad-hoc questions using SQL.
- Utilize Looker Studio to create custom dashboards.
- Understand the process of collaborating with Dialogflow CX developers on reporting.
- Determine which tools you can use to help achieve feedback loop analysis.
Prerequisites
Basic Performance Measurement
Audience
Data Scientists, Data Engineers
Available languages
English
What do I do when I finish this course?
After finishing this course, you can explore additional content in your learning path or browse the catalog.
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Explore Google Cloud content on Coursera and Pluralsight.
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View the public classroom schedule here.
Can I take this course for free?
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