Conversational Insights Reviews
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Conversational Insights Reviews

1009 reviews

GOSALA A. · Reviewed about 1 year ago

胤彤 談. · Reviewed about 1 year ago

good

alfa r. · Reviewed about 1 year ago

rosa s. · Reviewed about 1 year ago

rosa s. · Reviewed about 1 year ago

Rita Alves R. · Reviewed about 1 year ago

Umesh S. · Reviewed about 1 year ago

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David P. · Reviewed about 1 year ago

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Prakash S. · Reviewed about 1 year ago

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Anil P. · Reviewed about 1 year ago

Poornambiga A. · Reviewed about 1 year ago

Arun J. · Reviewed about 1 year ago

Mariana Jukari U. · Reviewed about 1 year ago

Anurag P. · Reviewed about 1 year ago

We did not do Topic Modeling. The "Congratulations" note says "You have ingested conversations into Contact Center AI Insights, configured a Topic Model to classify conversations into various topics, configured a LLM summarization module, analyzed conversations to find out information like sentiment, customer satisfaction, summary, resolution, highlights and more. You also export conversations to BigQuery for further analysis or possible dashboarding."

Vijayakumar S. · Reviewed about 1 year ago

Sophia G. · Reviewed about 1 year ago

Dr. Kondala Kameswara Rao N. · Reviewed about 1 year ago

Babu S. · Reviewed about 1 year ago

Lokesh D. · Reviewed about 1 year ago

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